sctvpokerPrivacy Policy

This page describes what we collect when you use sctvpoker and how we keep that data protected. We take your privacy seriously and follow standard data-protection practices to safeguard your personal information, account balance, and transaction history.

When you create an account on sctvpoker, we collect information needed for account verification, payment processing, and customer support. We store this data securely and do not share it with third parties except where required by law or to process your transactions. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location.

This policy applies to all users of sctvpoker, whether you access our platform via the mobile app or web browser. If you have questions about how we handle your data, contact our support team through the Help section in the sctvpoker app.

What data we collect on sctvpoker

We collect your full name, date of birth, email address, and phone number when you open an account. We also collect your residential address and government-issued ID number for account verification. This information is required to comply with anti-money-laundering regulations and to prevent fraud.

We collect payment information when you deposit or withdraw funds. This includes your bank account details, e-wallet identifiers, and transaction history. We do not store full credit card numbers—payment processing is handled by our payment partners, who apply their own security standards.

We collect gameplay data, including your bets, game results, and account balance. We also log your login times, device type, IP address, and browser information. This data helps us detect fraud, investigate disputes, and improve our platform's performance.

How we use your data on sctvpoker

We use your personal information to verify your identity, process deposits and withdrawals, and settle game results. We also use it to communicate with you about account updates, promotions, and customer support. Your data helps us comply with legal and regulatory requirements in jurisdictions where sctvpoker operates.

We analyze gameplay data to detect fraud, money laundering, and account abuse. We may flag unusual activity for manual review. If we detect suspicious behavior, we may suspend your account pending investigation.

We use your email and phone number to send account notifications, withdrawal confirmations, and support responses. You can manage your communication preferences in your account settings. We do not send marketing emails unless you opt in.

Third-party processors and data sharing

We share your payment information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process deposits and withdrawals. These processors apply their own privacy policies and security standards. We do not control how they handle your data.

We may share your data with law enforcement or regulatory authorities if required by law. We may also share anonymized gameplay data with game providers to improve game performance and fairness. This data does not identify you personally.

We do not sell your personal data to third parties. We do not share your data with marketing companies or data brokers.

Your rights and data access on sctvpoker

You have the right to access, correct, or delete your personal data. You can update your account information in your account settings on sctvpoker. If you need to access your full data record or request deletion, contact our support team.

We retain your data for as long as your account is active. After account closure, we retain data for seven years to comply with financial regulations. We may retain anonymized data indefinitely for analytics and fraud prevention.

You have the right to object to data processing for marketing purposes. You can opt out of promotional emails anytime by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

Cookies and tracking on sctvpoker

We use cookies to remember your login session and preferences. Cookies are small files stored on your device that help us recognize you when you return to sctvpoker. You can disable cookies in your browser settings, but this may affect your ability to use our platform.

We use analytics tools to track how users interact with sctvpoker. This helps us identify technical issues, improve user experience, and optimize our platform for mobile devices. Analytics data is anonymized and does not identify you personally.

Data security and breach notification

We encrypt your data in transit and at rest using industry-standard protocols. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing to identify vulnerabilities.

If we detect a data breach, we will notify affected users within 72 hours. We will inform you of the nature of the breach, the data affected, and steps we are taking to prevent future incidents. We will also notify relevant regulatory authorities as required by law.

Contact us about your privacy on sctvpoker

If you have questions about this privacy policy or how we handle your data, contact our support team. We are available in English and Indonesian through the Help section in the sctvpoker app. We aim to respond to privacy inquiries within five business days.

You can also reach us via email or through our contact channels listed in the footer. If you believe we have mishandled your data, you have the right to lodge a complaint with your local data-protection authority.

We at sctvpoker are committed to protecting your privacy and maintaining the security of your personal information. This policy applies to all users accessing sctvpoker from Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported jurisdictions. We review this policy regularly and update it to reflect changes in our practices or legal requirements.